Customer Service Representative- Sales
Elkhart Lake's Road America, Inc. · Plymouth, WI · 3 wk ago
On-siteCustomer ServiceFull-time
What You’ll Be Doing
- Chat with customers over the phone and help them score tickets to awesome events
- Sell tickets for public events, corporate outings, and group experiences
- Upsell fun event add-ons and upgrades (think golf carts and premium options)
- Keep customer records accurate and organized
- Make outbound calls to prospective customers and event-goers
- Build great relationships with returning customers and fans
- Deliver friendly, upbeat, and knowledgeable customer service every time
- Jump in on other tasks as needed to keep things running smoothly
What We’re Looking For
- We’re searching for someone who brings energy, enthusiasm, and attention to detail to every call
- Experience: Previous sales or customer service experience preferred
- A genuine passion for motorsports is a big plus
Skills That Set You Apart
- Strong communication skills (you’re confident and friendly on the phone)
- Ability to thrive in a fast-paced, ever-changing environment
- Sharp attention to detail and accuracy
- Comfortable with upselling and starting sales conversations
- Team-oriented, dependable, and customer-focused