Customer Service Representative / Call Center / Client Support
ADP · Florham Park, NJ · 2 wk ago
HybridCustomer Service$22/hrFull-time
What You'll Do
- Client Support
- Learn
- Organize
What You Can Expect
In a typical day, you will:
- Help clients manage their business using ADP solutions, including troubleshooting and resolving payroll issues.
- Partner with multiple business units and teams for troubleshooting and delivering a seamless client experience.
- Continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools.
- Avoiding a high volume of inbound calls by adhering to a daily schedule.
Required Qualifications
- At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
- You can work overtime hours during peak seasons.
- A college degree is great but not required.
What's More Important Than a Degree
- Having the skills to do the job.
- Experience noted above, OR Military experience.
Why Work Here?
- Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Focus on your mental health and well-being.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Matched Retirement Savings
- Wellness Program
- Short-and Long-Term Disability
- Charitable Contribution Match
- Holidays
- Personal Days & Vacation
- Paid Volunteer Time Off
Compensation
The compensation for this role is USD $17.02 - USD $30.14 / Hour*
Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.