Customer Service Representative/Call Center/Client Support

What You'll Do

• Client Support: Help clients manage their business using ADP solutions, troubleshoot payroll issues, and partner with multiple business units.
• Learn: Upgrade knowledge and skills on payroll, federal and state compliance, standard operating procedures, administrative practices, and other products.
• Organize: Adhere to a daily schedule and manage a high volume of inbound calls, adjusting to peak seasons as needed.

Required Qualifications

• At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
• Ability to work overtime during peak seasons.
• A college degree is preferred but not required.
• Experience in a similar role or military experience is acceptable.

What We Offer

• Base Salary: USD $17.02 - USD $30.14 / Hour*
• Benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more.

About ADP

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions and a leader in business outsourcing services, analytics, and compliance expertise. Our culture is built on core values of honesty, respect, and inclusivity, and we are committed to diversity, equity, and inclusion.