Customer Service / Inside Sales

About the role

We are hiring a full-time creative, resourceful customer service representative (CSR) in Omaha, NE. In this role, you will provide professional and timely support to our sales team and customers.

Responsibilities

• Partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
• Customer inquiries, quotes, order processing, expediting / returns
• Sourcing parts
• Aid in generating sales
• Help in the stockroom as needed, deliver orders to customers as needed

Requirements

• 1+ year customer service or inside sales experience. Industrial distribution or parts counter environment a plus
• Attention to detail, accuracy, ability to multitask, sense of humor
• Written and verbal communication skills, including English grammar
• High school diploma or equivalent
• Mechanical aptitude. Basic computer skills including Excel
• Valid driver's license & clean driving record (MVR)

Qualifications

• This position is not eligible for relocation benefits and is expected to be performed on site.
• Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Benefits

• Competitive hourly pay
• Monthly, quarterly, and annual bonus opportunities
• All the benefits you’d expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.)
• A lasting career – career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work / life balance
• Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice
• Join a local team with company backing

Pay

Competitive hourly pay

Schedule

Hours are 8:00 am – 5:00 pm Monday through Friday