Customer Service Advisor (Heavy Equipment Parts & Service Sales)
About the role
PAPE’ MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION – MT. VERNON, WA Customer Service Advisor (heavy Equipment Parts & Service Sales) Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Advisor to join their team in Mt. Vernon, WA. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team!
Responsibilities
- Your primary focus will be selling heavy equipment parts and service to customers to ensure their equipment is running in peak form.
- Think of yourself as the liaison between Pape’s Parts and Service Departments and our customers.
- Once they buy the equipment, it is your job to take care of them!
- Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.
Skills
- Self-motivation and the desire to win.
- Excellent communication skills, including the ability to form strong relationships with customers.
- Experience planning, developing, and executing sales action plans.
Requirements
- Knowledge and experience in heavy equipment parts and service.
- Driver’s license with a good driving record.
- Must successfully pass a pre‑employment drug test (drug‑free workplace).
Pay
- Compensation