Customer Service Account Coordinator

Key Responsibilities

• Monitor and ensure daily attendance of employees
• Schedule and coordinate special services via phone
• Perform pre- and post-service confirmations
• Respond promptly to emails and phone inquiries
• Maintain and update CRM systems
• Follow up on equipment repairs and service-related issues
• Process contractor invoices accurately and efficiently
• Source, vet, hire, and onboard new contractors and employees

Qualifications

• Schedule: Monday Friday, 8:00 AM to 4:30 PM
• 2+ years of customer service experience in an office setting
• Strong and consistent work history
• Excellent multitasking and organizational skills
• Certain decision-making with sound business judgment
• Confident in prioritizing in a fast-paced environment
• Strong communication and interpersonal skills
• Intermediate proficiency in Microsoft Excel
• High attention to detail with strong follow-up skills in a high-volume environment
• Management experience preferred but not required
• Associate’s or Bachelor’s degree preferred but not required
• Must be able to pass a criminal background check and E-Verify

Benefits

Allied National Services is a proud EOE. All qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, marital/partnership/civil union status, family or parental status, national origin, disability, military/veteran status, or any other factor, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.