Customer Outreach & Communications

At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About the role

We are looking for Customer Outreach & Communications Support-Level 2 on behalf of our client. This is a 1-year contract assignment (W-2) located in Juno Beach, FL. The person will be responsible for overseeing the development and execution of communication materials from the earliest stages of concept and development through to successful on-time delivery as measured by achievement of metrics. The person in this role supports business objectives for internal and external communications.

Responsibilities

• Lead end-to-end development of communication materials from concept through final delivery.
• Manage the planning, creation, review, and distribution of internal and external communication content.
• Collaborate with cross-functional teams to gather information and translate business objectives into clear communication materials.
• Coordinate communication campaigns and initiatives to support company programs, projects, and announcements.
• Ensure all communications adhere to brand standards, corporate messaging guidelines, and regulatory requirements.
• Oversee project timelines to ensure communication deliverables are completed accurately and on schedule.
• Support leadership communications including announcements, briefings, and strategic updates.
• Coordinate with marketing, public relations, and operational teams to ensure consistent messaging across channels.
• Conduct audience analysis to tailor communications for maximum clarity and impact.
• Maintain documentation and records of communication plans, deliverables, and results.
• Review and edit communication materials to ensure quality, clarity, and consistency.
• Track and report on communication metrics to leadership and stakeholders.
• Continuously evaluate communication processes and recommend improvements to increase efficiency and effectiveness.

Requirements

• Four-year college degree.
• 5 years of work experience.

Benefits

Most positions qualify for the following benefits:

• Comprehensive Health and Income Protection Benefits
• 401(k) Savings Plan
• Paid Vacations for Qualifying Positions

Pay

The base salary range for this position, dependent upon experience, qualifications, and skills, is estimated to be $22.00/hr. to $27.00/hr.

WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries.