Customer Outreach & Communications
Laveer Engineering · Middlesex County, MA · 2 wk ago
On-siteOTHR$22/hrFull-time
WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, provides customer-focused staffing solutions ranging from high-volume and low-cost to specialized niche roles, delivering best-in-class service to clients and professionals.
About the role
We are seeking a Customer Outreach & Communications Support-Level 2 for a 1-year contract assignment (W-2) in Juno Beach, FL. This role involves overseeing the development and execution of communication materials from concept through final delivery, supporting business objectives for internal and external communications.
Responsibilities
- Lead end-to-end development of communication materials from concept through final delivery.
- Manage the planning, creation, review, and distribution of internal and external communication content.
- Collaborate with cross-functional teams to gather information and translate business objectives into clear communication materials.
- Coordinate communication campaigns and initiatives to support company programs, projects, and announcements.
- Ensure all communications adhere to brand standards, corporate messaging guidelines, and regulatory requirements.
- Oversee project timelines to ensure communication deliverables are completed accurately and on schedule.
- Support leadership communications including announcements, briefings, and strategic updates.
- Coordinate with marketing, public relations, and operational teams to ensure consistent messaging across channels.
- Conduct audience analysis to tailor communications for maximum clarity and impact.
- Maintain documentation and records of communication plans, deliverables, and results.
- Review and edit communication materials to ensure quality, clarity, and consistency.
- Track and report on communication metrics to leadership and stakeholders.
- Continuously evaluate communication processes and recommend improvements to increase efficiency and effectiveness.
Requirements
- Four-year college degree.
- 5 years of relevant work experience.
Benefits
- Comprehensive health and income protection benefits.
- 401(k) savings plan.
- Paid vacations for qualifying positions.
Pay
The base salary range for this position is $22.00/hr. to $27.00/hr., dependent upon experience, qualifications, and skills.