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Jobs · Management · New Jersey

Customer Logistics Specialist

Experis · Hoboken, NJ · 1 wk ago
On-siteManagement$37–$47/hrContract

Our client, a leading consumer packaged goods company, is seeking a Customer Logistics Specialist to join their team in Hoboken, NJ (hybrid). This is a 12-month contract role.

About the role

  • Manage daily transportation execution for assigned customers and distribution centers, ensuring shipments are planned, tendered, and delivered successfully.
  • Coordinate with carriers, warehouses, customer service, and planning teams to resolve transportation exceptions and service issues.
  • Serve as the primary transportation contact for assigned customers while building strong relationships with carriers and internal stakeholders.
  • Monitor transportation KPIs including On-Time Delivery, CCOT, Spot %, Contract Compliance, and Cost Performance, identifying root causes and corrective actions.
  • Develop weekly and monthly performance reporting and leverage data and analytics to improve transportation reliability, service, and cost efficiency.
  • Support transportation projects, carrier sourcing events, process improvements, and continuous improvement initiatives while maintaining accurate transportation records and system data.

Requirements

  • Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field.
  • 3-8 years of transportation, logistics, supply chain, or customer operations experience.
  • Experience with Transportation Management Systems (OTM, SAP TM, or similar platforms).
  • Strong transportation and logistics operations experience, including shipment planning, tendering, execution, and carrier management.
  • Advanced Microsoft Excel skills with strong analytical, reporting, problem-solving, and root cause analysis capabilities.
  • Experience with KPI reporting, performance management, customer service, stakeholder management, and supply chain fundamentals.
  • Power BI and SAP experience preferred.

Benefits

  • Weekly pay.
  • Medical and prescription drug plans.
  • Dental and vision plans.
  • Health Savings Account (HSA).
  • Health Flexible Spending Account (FSA).
  • Dependent Care Flexible Spending Account.
  • Supplemental life insurance.
  • Short-term and long-term disability insurance.
  • Business travel insurance.
  • 401(k) with company match.

Pay

$37 - $47 hourly

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