Customer Banking Specialist - Narembeen
Commonwealth Bank · Country Homes, WA · 1 wk ago
On-siteFinanceFull-time
About the role
We’re seeking a Customer Banking Specialist to join our Narembeen Branch on a full-time basis at one of our Multi Channel Branches.
Responsibilities
- Assist customers with general banking transactions, answering questions and queries
- Build a personal connection with customers through meaningful conversations face to face and through our direct channels
- Work with customers to use our in-branch technology and digital banking options
- Complete Financial Health Checks to assess customers’ financial needs
- Process applications for personal loans, credit cards and associated products
- Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
- Be provided with continuous training and development to support your career aspirations
Requirements
- A passion for delivering outstanding customer service with every interaction
- The ability to have great conversations and confidence to ask challenging questions
- A problem-solving attitude and curiosity in finding the right solutions
- An open approach to learning new things and goal-oriented
- An ability to work collaboratively as a team to deliver a seamless customer experience
Qualifications
Not specified
Skills
Not specified
Benefits
Not specified
Pay
Not specified
Schedule
Full time, 38 hours/week: Monday - Friday, 8.30am - 4.51pm.