CRS Housing Case Manager

About the role

This full-time position is nonexempt and eligible for benefits. COVID-19 considerations: Must be fully vaccinated for COVID-19 (proof required), subject to legally required exemptions.

Responsibilities

• Processes payments on clients' behalf
• Guides clients in navigating resources
• Delivers trauma-informed case management services
• Builds strong relationships with landlords, community partners, and clients
• Serves as a central point of contact for clients
• Provides assessments, referrals, and direct assistance
• Maintains accurate case records; documents client contacts and progress
• Ensures compliance with program guidelines and documentation standards
• Collaborates with community partner agencies
• Participates in other funder-required committees/workgroups as needed
• Participates in staff trainings as required
• Uses creativity and innovation in service delivery
• Maintains confidentiality of client and agency information
• Becomes familiar with and navigates assistance through all grants and funding currently being utilized by JFS
• Assists with special department programs
• Performs other duties as assigned

Requirements

• Education/Experience: Preferred bachelor's degree in social work, related field, or equivalent work experience
• Preferred three plus years’ experience as a Social Case Worker for a public or private agency
• Knowledge and understanding of the Denver metro area resources is preferred
• Bilingual in Spanish is strongly desired
• Strong communication, organizational, and interpersonal skills
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base
• Ability to multitask in a fast-paced environment
• Must be proficient in Microsoft Office Software
• A valid driver’s license, access to reliable transportation, and proof of auto insurance are required
• Willingness to meet with clients in their homes or other locations
• Certification/Licensing: None
• Supervisory Responsibilities: None

Qualifications

• Education/Experience: Preferred bachelor's degree in social work, related field, or equivalent work experience
• Preferred three plus years’ experience as a Social Case Worker for a public or private agency
• Knowledge and understanding of the Denver metro area resources is preferred
• Bilingual in Spanish is strongly desired
• Strong communication, organizational, and interpersonal skills
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base
• Ability to multitask in a fast-paced environment
• Must be proficient in Microsoft Office Software
• A valid driver’s license, access to reliable transportation, and proof of auto insurance are required
• Willingness to meet with clients in their homes or other locations
• Certification/Licensing: None
• Supervisory Responsibilities: None