Crisis Response Peer

About the role

CCEW Mission: Feed the hungry, heal the hurting, welcome the stranger. This position is responsible for providing peer support services for households and individuals interacting with the Catholic Charities Eastern Washington (CCEW) Community and Resident Safety Team (CAReS). The clients interacting with this team are current formerly homeless persons who may have behavioral health challenges as well as barriers to employment and recovery. As a member of the Onsite Supportive Housing Services team, the peer support specialist provides clients with de-escalation, behavioral health management techniques, support, education, and community resource navigation to promote client recovery and self-sufficiency.

Responsibilities

• Provide Peer Support services—per SAMSHA best practice guidelines--to assist persons interacting with the CAReS, in housing and unsheltered.
• Embed with and assist the CAReS in de-escalating, outreaching, and providing supportive services to individuals interacting with the CAReS, particularly individuals in crisis.
• Provide case management services for clients in unstable situations.
• Provide connection to client driven needs and goals.
• Follow up with clients and other service staff after incidents to help ensure individuals are supported after a crisis or incident.
• Identify and work closely with tenants in jeopardy of eviction to remove barriers and promote housing stability.
• Collaborate with community partners to provide connections to services.
• Assist with housing referrals and client identified housing goals.
• Empower clients to solve problems and find their own solutions.
• Collaborate with the Onsite Supportive Housing Services team to ensure the behavioral health and physical health needs of clients are addressed.
• Model personal responsibility, self-advocacy, and hopefulness.
• Maintain professional boundaries.
• Accurately account for time worked according to agency standards.
• Work with the Integrated Case Management team to ensure