Crisis Response - On-Call, Flexible Overnight Shifts

About the role

We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support to individuals experiencing mental health emergencies.

Responsibilities

• Responding to crisis calls and providing mobile crisis intervention
• Conducting risk assessments and determining appropriate interventions
• Offering brief crisis counseling and follow-up services
• Meeting clients in various settings such as homes, hospitals, and community locations
• Responding to potential emergency and suicide calls
• Gathering information and assessing client needs to connect them with community resources
• Collaborating with law enforcement, courts, and community partners
• Documenting all interactions in compliance with regulations
• Staying informed on laws, procedures, and best practices related to crisis services
• Identifying service gaps and recommending improvements

Qualifications

• Bachelor's degree in Human Services or related field required
• Minimum one year of experience working with mental health clients preferred
• Knowledge of community resources and Wisconsin statutes Chapters 34, 51, and 55
• Strong crisis assessment, decision-making, and independent working skills
• Ability to build relationships with diverse populations
• Valid driver's license, reliable transportation, and ability to respond within one hour to county

Additional Details

• Flexible on-call schedule including overnight and weekend shifts
• Competitive pay with crisis and non-crisis rates, shift stipends, and limited daytime duties for meetings and training
• Supportive team environment with professional development opportunities