Crisis Response - On-Call, Flexible Overnight Shifts

About the role

We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies in Adams and Juneau Counties.

Responsibilities

• Respond to crisis calls and provide mobile crisis response
• Conduct risk assessments and determine appropriate interventions
• Offer brief crisis counseling and follow‑up services
• Meet clients in various settings such as homes, hospitals, law enforcement, and community locations
• Respond to potential suicide or emergency situations
• Gather information from interviews, records, and collateral contacts
• Assess client needs and connect them to community resources
• Maintain relationships with county staff, law enforcement, courts, and community partners
• Document all client interactions in compliance with regulations
• Identify service gaps and recommend improvements
• Stay informed on laws, procedures, and best practices related to crisis services

Qualifications

• Bachelor’s degree in Human Services or related field
• Minimum one year of experience working with mental health clients (preferred)
• Knowledge of community resources and relevant laws (Chapters 34, 51, and 55)
• Strong crisis assessment and decision-making skills
• Ability to work independently, multitask, and maintain professionalism under pressure
• Effective relationship-building with diverse populations
• Valid driver’s license, reliable transportation, and ability to respond within one hour in Adams or Juneau County

Additional Details

• Flexible on‑call schedule with overnight and weekend shifts
• Competitive pay including crisis response rates and shift stipends
• Opportunities for professional development and training
• Supportive team environment