Crisis Response - On-Call, Flexible Overnight Shifts

About the role

We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies.

Responsibilities

• Responding to crisis calls and providing mobile crisis response
• Conducting risk assessments and determining appropriate interventions
• Offering brief crisis counseling and follow‑up services
• Meeting clients in various settings such as homes, hospitals, or community locations
• Responding to potential suicide or emergency calls
• Gathering information through interviews and records
• Assessing client needs and connecting them to community resources
• Collaborating with county staff, law enforcement, courts, and community partners
• Documenting interactions in compliance with regulations
• Identifying service gaps and suggesting improvements
• Staying informed on laws, procedures, and best practices

Qualifications

• Bachelor’s degree in Human Services or related field
• Experience working with mental health clients preferred
• Knowledge of community resources and relevant laws (Chapters 34, 51, and 55)
• Strong crisis assessment and decision-making skills
• Ability to work independently, multitask, and maintain professionalism under pressure
• Effective relationship-building with diverse populations
• Valid driver’s license, reliable transportation, and ability to respond within one hour to designated counties

Additional Information

• Flexible on‑call schedule with overnight and weekend shifts
• Competitive pay, team support, and professional development opportunities