Crisis Response - On-Call, Flexible Overnight Shifts

About the role

We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies in Adams and Juneau Counties.

Responsibilities

• Responding to crisis calls and providing mobile crisis intervention
• Conducting risk assessments and determining appropriate interventions
• Offering brief crisis counseling and follow‑up services
• Meeting clients in various settings such as homes, hospitals, and community locations
• Responding to potential suicide or emergency situations
• Gathering information from interviews and records to assess client needs
• Connecting clients with community resources and support systems
• Maintaining collaborative relationships with law enforcement, courts, and community partners
• Documenting client interactions in compliance with regulations
• Staying informed on laws, procedures, and best practices related to crisis services
• Supporting organizational mission, vision, and values

Qualifications

• Bachelor's degree in Human Services or related field
• Preferably one year of experience with mental health clients
• Knowledge of community resources and relevant laws (Chapters 34, 51, 55)
• Strong assessment, decision-making, and crisis management skills
• Ability to work independently, multitask, and build effective relationships
• Valid driver’s license, reliable transportation, and ability to respond within one hour to crisis locations

Benefits

• Competitive pay for crisis response and on‑call coverage
• Supportive team environment
• Opportunities for professional development and training

This role requires flexibility for overnight, weekend, and limited daytime hours, with travel as needed.