Crew Scheduling Supervisor

Essential Functions

• Must have a detailed working knowledge of: Applicable Federal Aviation Regulations (FAR’s), Crew Member Collective Bargaining Agreements (CBAs), Company crew scheduling procedures and policies.
• Guide, supervise, empower and develop the skills and abilities of all crew scheduling employees.
• Ensure crew member assignments are in accordance with the applicable Federal Aviation Regulations (FAR’s) and Collective Bargaining Agreements (CBAs) to include qualifications and international rules.
• Maintain and monitor the day-to-day operations, including crew staffing and legality concerns.
• Provide on the job training for new employees within the department - training to include FARs, CBAs, as well as department and organizational policies and procedures.
• Hire, discipline, and offer termination recommendations.
• Responsible for all Crew Scheduling employees schedule and evaluating PTO, shift trades and sick time.
• Manage department coverage concerns and overtime.
• Responsible for the accuracy and completeness of all data within the Crew Scheduling system.
• Able to provide constructive feedback and solutions to leadership.
• Ensure employees abide by Crew Scheduling, Crew Travel, and Crew Payroll policies and procedures.
• Conduct system audits to ensure departmental processes and procedures meet quality assurance and compliance standards.
• Subject Matter Expert (SME) for Crew Scheduling.
• Assist with all phases and testing within Crew Scheduling platforms and systems.
• Interface with other departments to adequately plan and coordinate assignments for crew members for all scheduled, chartered and ad-hoc flights.
• Provide a verbal and written operations summary and communicate it to the following crew-scheduling shift and leadership if needed.
• Conduct investigations on crew scheduling processes as needed or requested.
• Complete delegated projects from leadership to include audits, data trending, and other needs.

General Requirements & Qualifications

• Excellent communication skills, leadership skills, and the ability to work with all levels of management.
• Able to work any shift and change shifts at short notice.
• High School Diploma or equivalent. Some college coursework preferred.
• Excellent command of the English language, both written and verbal.
• At least six months experience in Crew Scheduling or related management experience.
• Organized with the ability to multi-task and manage competing priorities regularly.
• Able to read, speak, and understand the English language.
• Legally authorized to work in the USA.

Physical Requirements

• Sedentary Work: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, sedentary work involves sitting most of the time and walking / standing occasionally with or without accommodation.
• Visual Acuity: Includes inspection, close assembly, clerical administrative; this is a minimal standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer, extensive reading.
• Environmental Conditions: Inside environmental conditions; protection from weather conditions but not necessarily from temperature changes.