Corporate Office Coordinator (Charlotte, NC)

About the role

Maintain a world-class reception area at the Charlotte Corporate Campus.

Responsibilities

• Greet visitors and answer phones with courtesy and professionalism
• Direct and/or escort visitors to meetings rooms as necessary
• Transfer/direct callers to appropriate extensions and/or other corporate or branch phone numbers
• Offer refreshments to visitors and keep station organized and tidy
• Make suggestions regarding hotels and restaurants based on visitor needs
• Back up support to Facilities as required
• Conference Room Coordination:
  • Maintain order and organization in conference rooms
  • Maintain conference room schedules
  • Auxiliary support to Facilities with the planning and execution of campus events
  • Assist with conference room bookings as necessary
  • Manage communication regarding conference room booking FAQs
  • Provide daily, weekly, monthly and yearly reporting on conference room usage
  • Manage lunch and snack options for attendees
• Employee Engagement Committee:
  • Auxiliary support to Facilities with the planning and execution of campus events with HR guidance
  • Lead committee meetings
  • Auxiliary support to Facilities with the sourcing of event materials
  • Auxiliary support to Facilities with the coordination of the set up and break down of events
  • Auxiliary support to Facilities with the maintenance of committee budget and reports
• Maintain an orderly mail room
• Oversee intake of mail and package notifications on a daily basis
• Other duties as assigned

Requirements

• High School Diploma
• Reception/administrative experience preferred
• Strong verbal and written communication skills
• Superior interpersonal and customer service skills/attitude and focus
• Microsoft Office experience (Outlook, Word, Excel)
• Strong attention to detail and the ability to multitask
• Excellent organizational skills
• Ability to work in fast-paced environment
• Heavy volume of sitting, standing, walking, kneeling, bending and stretching
• Lift up to 40 pounds

Qualifications

• Onsite every day (Mon-Fri)

Skills

• Customer service skills
• Organizational skills
• Communication skills
• Attention to detail
• Event planning and coordination

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Paid Sick Leave
• Early Wage Access through Payactiv (US Hourly Only)
• Inclusive and welcoming culture

Pay

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Schedule

Onsite every day (Mon-Fri)