Coordinator, Operations (open only for Lebanese, Jordanian, and Egyptian nationals)

Job Purpose

As part of the MENA DCC unit, and under the overall guidance and leadership of the Head of DCC, the Operations Coordination Coordinator is responsible for overseeing the coordination of timely, efficient and effective IFRC support to the MENA Red Cross Red Crescent National Societies through IFRC’s Country Cluster Delegations (CCD) and IFRC country Delegations (CD) to ensure innovative, high quality, timely and coherent localized responses to sudden and slow-onset disasters and crises and well-coordinated with the RCRC Movement partners. In doing, so the coordinator provides leadership for the international coordination and support for the management of IFRC disaster and crisis assistance in support of affected National Societies.

Job Duties And Responsibilities

• Provide support in strengthening operation’s coordination and management:
  • Facilitate a shared understanding of the Principles and Rules of Red Cross Red Crescent Humanitarian Assistance, IFRC Emergency Response Framework (ERF), Rapid response guidelines, Way of Working (WoW), Agenda for Renewal, and other IFRC policies, standards, tools, procedures, and strategic guidelines among heads of IFRC Delegations, DCC extended team, National Society leadership and representatives of Movement components in geographical areas of responsibility.
  • Lead the categorization of disaster and crisis levels, in accordance with the ERF, where necessary facilitating the Joint Task Force (JTF) and organising the Regional Task Force (RTF) for emergency response operations in the MENA region.
  • Provide operational guidance and mentoring to Operations Managers and the extended DCC team in the MENA region in line with the agenda for renewal, the ERF and relevant SOPs.
  • Closely with the rapid response focal point, guide CDs and CCDs in developing and maintaining office-specific plans for enhancing organizational readiness for disasters and crises.
  • In collaboration with the Disaster Risk Management the Ops Coordinator, will support CDs, CCDs, and National Societies in facilitating preparedness-for-disaster (pre-disaster) meetings, bringing together Movement and external partners with the view of positioning them to deliver coordinated humanitarian action in disasters and crises.
  • Together with the Disaster Risk Management Coordinator and the rapid response focal point and the HR team, support CDs and CCDs to identify and deploy Secretariat, National Society and other Movement personnel for non-nominal surge assignments or peer-to-peer support.
  • Lead and provide thought support, innovation and operational direction in response operations and recovery programming.
  • Work with IFRC other thematic leads to ensure they work closely with the focal points of relevant NSs’ departments in all related operational roles and responsibilities, providing advice and recommendations that carefully consider local capacities and context.
  • Initiate, plan, and mobilise IFRC-wide resources in support of assessment, planning, and implementation of the MENA NSs’ response operations.
  • In coordination with PMER, capture the learning and knowledge from operations and integrate them into future response and recovery programming.
  • Maintain an overview of all operations in designated countries, analyse trends and propose adaptations in preparedness, response, and recovery approaches.
  • Ensure for and design integrated operational strategies considering movement partners' respective capacities to ensure that all components of the response are co-created, planned and carried out in a coordinated, collaborative, and integrated manner.
  • Lead the processes related to the Emergency Appeal/DREFs, including emergency plans revisions, and make recommendations on the scope and content of the Operational Strategy in line with standard operating procedures.
• Ensure timely activation of the rapid response mechanism including the deployment of needed human resources in close coordination with the rapid response focal point/s.
• Network and coordinate with Red Cross Red Crescent Movement partners, governments, NGOs, UN agencies, private sector and others.
• Represent the Federation Secretariat on operational briefings in internal and external fora and establish effective working relationships with key organizations and institutions.
• Develop and share regular information updates and strategic briefings as required on operational trends, innovations and emerging best practices.
• Work closely with Finance, Risk Management, Security and Logistics ensure that effective risk monitoring is ongoing within the operation and communicating risk monitoring and controls to respective CCDs/CDs.
• Support to the quality operational assurance and standards of emergency operations:
  • Coordinate the commissioning of mid-term, final and longitudinal evaluations of IFRC response and recovery and contribute to the management response plans where appropriate and in close coordination with PMER and Quality Assurance unit.
  • Lead the support on the revision of national societies domestic plan of action narrative and budget to enhance operational information and reflect integrated programming and accountable impact across all technical areas as appropriate.
  • Cookordinate the development of response norms, principles and standards and support the dissemination, monitoring and evaluation of the adherence to these standards.
  • Overall monitoring and follow-up with CCDs/CDs on emergency plan of action implementations, timely extension of operations and trends in financial spending rates.
  • Integrate the preparedness for Effective Response (PER) approach into response operations together with the DRM team.
  • Contribute to the overall planning, budgeting, and reporting of the Operational Strategy, Implementation Plan and EA and the HDCC Unit plan.
  • Champion high quality accountability standards and ensure transparency and compliance with relevant policy and procedures.
  • Contribute to the continuous improvement of DREF and Emergency Appeal guidelines and templates, operational quality control and approval processes.
• Information Management:
  • When covering for assigned areas of responsibility, collaborate with relevant thematic functions on the monitoring, analysis and dissemination of timely and accurate disaster and crisis threat, impact, and response information before during and after disasters, ensuring that the Senior Management Team is informed on emerging or significant humanitarian situations as required.
  • In collaboration with the Information Management (IM), lead the extraction, analysis and validation of data related to response and recovery operations and produce a range of IM products – including graphs, maps, and dashboards – .to facilitate sharing information with Movement and external stakeholders.
• Coordination And Networking:
  • Network and coordinate with Movement partners, UN agencies, international organizations, NGOs, national disaster management agencies, inter-governmental organizations, and private sector to ensure that the IFRC shares information and is well informed on best practices and key developments related to response and recovery operations while providing operation support.
• Contribute To An Effective, High Quality IFRC Team:
  • Work with PMER&QA leads in IFRC and the NSs to ensure that planning and reporting requirements are met in a timely and efficient manner.

Qualifications

• University degree in relevant area.
• Techical training in disaster policy, preparedness, response, and recovery.
• Experience: 5-7 years of professional experience in international disaster response and recovery Operations.
• At least 3 years of relevant field experience with RC/RC with special attention to complex operations and/or protracted crises and settings.
• Experience in project cycle management including proposal development.