Coordinator of Academic Support Services - Herbert Wertheim College of Medicine

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

The Herbert Wertheim College of Medicine is currently seeking a Coordinator of Academic Support Services to join our team of professionals.

Duties

• Serves as Chief Proctor during assigned examinations for the Physician Assistant (PA) program.
• Collaborates with the Herbert Wertheim College of Medicine (HWCOM) Information Technology (IT) to ensure reporting tools, training modules, and other web-based evaluation and assessment systems are in order.
• Affords assistance in the creation of various reports for faculty, deans and other administrators for accessing student progress and departmental activities.
• Analyzes and reports student grades to faculty, deans, or other constituencies. Provides Course Directors/Faculty with exam analysis reports.
• Coordinates technical components of assessment, data report design, data collection instruments, quantitative and qualitative data analysis, and interpretation of the results.
• Assists faculty with support for testing and assessment issues in order to meet learning objectives.
• Utilizes software systems specific to assessment and evaluations (e.g., EValue, ExamSoft, National Board of Medical Examineers (NBME)).
• Oversees the security of tests and related materials for the purpose of ensuring the integrity of the test results.
• Maintains confidentiality and security of examination materials, student records, and testing data in accordance with university and departmental policies.
• Investigates and resolves testing irregularities.
• Maintains a proper testing environment during administrations.
• Provides excellent customer service to all internal and external constituents.
• Performs related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Assists with the preparation, proofreading, and quality assurance of examination materials to ensure accuracy and compliance with departmental standards.
• Maintains proper records of student attendance upon arrival and departure from exam area.
• Continuously observes students during examinations.
• Responds to student requests and resolves inquiries or testing-related issues in a professional and timely manner.
• Assists with examination logistics including room preparation, materials organization, student check-in, and post-exam reconciliation procedures.
• Assists with the implementation and coordination of approved student testing accommodations in accordance with departmental procedures and university guidelines.

Minimum Qualifications

• Bachelor's degree and two (2) years of appropriate experience, or Master's degree.
• Experience in educational assessment, statistics or research preferred
• Knowledge of excel preferred

Job Category

Administrative

Advertised Salary

N/A

Work Schedule

Begin time: 8:30 AM
End time: 5:00 PM

Pre-Employment Requirements

• Criminal Background Check

How To Apply

• Prospective Employees: Apply Here
• Current Employees: Apply Here