Academic Support Coordinator

Key Responsibilities

• Provides in-person, direct support to faculty, students, and administrative staff with consistent and dependable attendance during scheduled work hours.
• Provide general office functional support to A&DS and ACE staff including but not limited to data entry, filing, processing supply orders and managing invoices.
• Confidentially manage detailed testing schedules and exam procedures as well as the collection, organization and tracking of testing materials and data.
• Cook up alternative testing processes and procedures.
• Aid in the check-out, setup, and training of assistive technology available to students registered with A&DS.
• Support the Peer Educator program assisting with scheduling, time-clock processes, and other tasks as requested by ACE staff.
• Aid in campus communication for A&DS and ACE sponsored events and schedules.

Required Qualifications

• A high school diploma
• At least 3 years of experience in disability services or in higher education, counseling, special education, psychology, or related field
• Proficiency in using MS Excel as well as able to effectively use other office productivity software including but not limited to, Microsoft 365, Outlook, Teams, and Adobe
• Proven ability to manage sensitive information with discretion and maintain strict confidentiality in accordance with FERPA, ADAA and institutional policies

Preferred Qualifications

• Bachelor's degree
• Experience in higher education or a complex organizational environment
• Knowledge of employment laws and HR best practices

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package, including medical, dental, vision, and retirement plans
• Generous paid time off and holidays
• Tuition remission
• Professional development opportunities
• Supportive and collaborative work environment
• Access to campus amenities, cultural events, and recreational facilities

St. Ambrose University and its affiliate campuses, including Mount Mercy University in Cedar Rapids, Iowa, are an inclusive, Catholic, and diocesan community of learners. Together, we empower all members of our community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose University and its affiliated institutions within its Catholic higher education network are equal opportunity employers.

How to Apply: Interested candidates should submit your resume, cover letter, and contact information for three professional references though our online application portal at https://stambroseuniv.applicantlist.com. Applications will be reviewed on a rolling basis until the position is filled.