Coordinator - Fleet

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections.

Responsibilities

• Maintain accurate vehicle records, including registrations, titles, insurance certificates, and maintenance histories.
• Update fleet management systems with vehicle, driver, and asset information.
• Track vehicle assignments, transfers, and status changes.
• Maintain fleet inventories and related documentation.
• Process fleet-related paperwork and maintain organized electronic records.
• Occasional local travel required to DMV offices, dealerships, repair facilities, vendor locations, and company sites to support fleet operations.
• Serve as the primary point of contact for drivers, vendors, and internal departments regarding fleet-related inquiries.
• Respond to driver questions regarding fleet policies, procedures, vehicle assignments, maintenance requirements, and vehicle issues.
• Cook up communication between drivers, vendors, maintenance providers, and internal stakeholders.
• Provide timely updates regarding vehicle availability, maintenance schedules, repair status, and service interruptions.
• Aid drivers with maintenance requests, roadside assistance coordination, and vehicle recovery processes when necessary.
• Collect accident documentation and assist with accident reporting and follow-up activities.
• Facilitate replacement vehicle arrangements and vehicle exchanges as needed.
• Support fleet communications, announcements, and departmental initiatives.
• Maintain professional, responsive, and customer-focused service standards.
• Monitor registration, licensing, inspection, and permit expiration dates.
• Aid with fleet compliance activities by maintaining records, monitoring deadlines, and escalating compliance concerns as appropriate.
• Support fleet safety initiatives and documentation requirements.
• Maintain records related to vehicle inspections and driver compliance.
• Enter and maintain fleet data within fleet management systems.
• Aid with tracking fuel usage, mileage, utilization, and maintenance costs.
• Generate standard reports for fleet management review.
• Conduct routine audits of fleet records to ensure data accuracy and completeness.
• Verify data accuracy and identify discrepancies requiring correction.
• Schedule routine maintenance, inspections, and repairs.
• Cook up service appointments with internal stakeholders and vendors.
• Monitor maintenance schedules and ensure services are completed on time.
• Track vehicle downtime and communicate status updates.
• Review service documentation and maintain maintenance records.
• Support special projects and fleet initiatives as assigned.
• Aid with process improvement efforts and system enhancements.
• Participate in fleet audits, data cleanup activities, and operational reviews.
• Provide support for departmental and cross-functional projects.
• Perform other duties as assigned to support business objectives.

Qualifications

• Associates degree (or higher) -OR- 2+ years professional work experience.
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
• Strong organizational and time-management skills.
• Strong verbal and written communication skills, including the ability to communicate effectively and work with others in a team environment.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• High degree of accuracy and attention to detail.