Coordinator Document and Mailroom - Houston, TX

About the role

We are seeking a highly organized, detail-oriented individual with a sense of urgency to manage mailroom operations, document processing, and vendor relationships to keep our business running efficiently.

Responsibilities

• Mailroom Operations
  • Manage all incoming and outgoing mail and packages, including courier deliveries and pick-ups
  • Prepare and process outgoing mail and assist with returned or unclaimed mail
• Document Management
  • Collect, sort, prepare, and scan documents
  • Label and enter documents into the system, ensuring accuracy and quality
  • Perform post-scanning quality checks and file original records
  • Secure and properly dispose of confidential documents
• Financial Support
  • Print and scan checks for deposit for Escrow and Commission teams
  • Print Garnishment and SEP checks
• Vendor & Inventory Management
  • Maintain relationships with courier services (UPS, USPS, FedEx)
  • Track mail and UPS invoicing using Excel
  • Order and maintain office supplies and stockroom inventory
  • Replace toner in printers and copiers and manage service requests with equipment vendors
• Other Duties
  • Provide coverage for other business service functions as needed
  • Maintain a clean desk policy and secure environment

Requirements

• High School diploma required
• 1–2 years of experience in a similar role
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to learn new software quickly
• Strong organizational and communication skills with keen attention to detail
• Comfortable with light physical activity, including lifting up to 25 lbs. occasionally
• Regular, predictable attendance is essential
• Positive attitude and commitment to delivering premier service

Benefits

• Medical, Dental, Vision
• Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off (Holidays, Vacation Time, and Sick Time)
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• Access to LinkedIn Learning
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups