Coord. Payment Posting-UMCEPH Central Business Office

About the role

The Payment Posting Coordinator reviews and ensures the accuracy of payment batches. Reconciles daily and monthly batches, posts payments timely, and addresses any discrepancies between cash logs, MOL, and the accounting system. Processes refunds for overpayments and maintains proper documentation. Analyzes discrepancies, identifying the reason and provides feedback to the management team. Supports various aspects of the revenue cycle, including billing, coding, claims processing, and collection.

Responsibilities

• Reviews and ensures the accuracy of payment batches
• Reconciles daily and monthly batches
• Posts payments timely
• Addresses discrepancies between cash logs, MOL, and the accounting system
• Processes refunds for overpayments and maintains proper documentation
• Analyzes discrepancies, identifies the reason, and provides feedback to management
• Supports revenue cycle functions including billing, coding, claims processing, and collection

Requirements

• One year of experience in a payment role within a healthcare environment, with knowledge of commercial, Medicare, Medicaid, or similar insurance plans
• Strong experience in financial reconciliation, ensuring payments align with bank deposits and system records
• Proficient in interpreting Explanations of Benefits (EOB) and managing denials
• High school diploma or equivalent required
• No specific license, registration, or certification required

Skills

• Strong analytical skills
• Proficiency with financial reconciliation tools
• Ability to compare and match payments to bank deposits and system records
• Proficiency in using billing software and systems
• Attention to detail
• Ability to identify and apply payments to correct accounts and invoices
• Knowledge of payment processes from insurance companies, patients, and other sources
• Familiarity with insurance terms and how payments are applied to accounts
• Knowledge of insurance payment processes, including EOB and ERA
• Ability to identify, analyze, and resolve payment discrepancies efficiently
• Thorough understanding of denied claim follow-up and payment posting processes
• Strong knowledge of HIPAA laws and workplace compliance
• Familiarity with best practices for handling customer data in a HIPAA‑compliant manner
• Excellent organizational and time‑management abilities for handling multiple tasks and deadlines
• Familiarity with Medicare guidelines, Medicaid programs, commercial payers, and managed care
• Experience with computerized billing systems and office equipment
• Proficiency in MS Office, especially Excel, for data management and reporting
• Excellent written and verbal communication and customer service skills