Payment Posting Manager

About the role

Assembly Health is adding to our motivated team that prides itself on being client-focused, biased to action, improving together, and insistent on excellence and integrity. We are looking for a Payment Posting Manager to join our Physician RCM division. This is a full-time, exempt position reporting to the VP, Physician RCM.

What You Will Do

• Lead, train, and supervise the payment posting team to ensure accurate and timely posting of electronic and manual payments.
• Oversee the download and posting of insurance and patient payments, ensuring accuracy and completeness.
• Monitor and balance daily, weekly, and monthly payment postings across the team.
• Review and approve client monthly spreadsheets and reporting for accuracy.
• Ensure timely closure of folders and resolution of outstanding items.
• Oversee the handling of denials and aged claims, ensuring team members are working within established timelines.
• Establish and monitor productivity and quality standards for the payment posting team; conduct performance reviews and provide coaching as needed.
• Identify process improvement opportunities and implement best practices to increase efficiency and accuracy.
• Serve as an escalation point for complex payment posting issues.
• Collaborate with RCM Account Managers and other departments to address client needs and resolve discrepancies.
• Lead and participate in department meetings and other general staff meetings.
• Other tasks and projects as needed.

Qualifications

• 5+ years of payment posting experience, including 3+ years in a lead or supervisory capacity.
• Strong knowledge of billing, insurance practices, and payment posting procedures.
• Experience using NextGen Enterprise Practice Management is required.
• Strong communication, leadership, and organizational skills are required.
• Excellent customer service skills and the ability to manage client relationships professionally.
• The ability to work independently as well as lead and support a team environment.
• Ability to function well in a fast-paced and at times stressful environment.
• Prolonged periods of sitting at a desk and working at a computer.
• Ability to lift and carry items weighing up to 10 pounds at times.

Preferred Qualifications

• Prior experience supervising or leading a team in a healthcare RCM or billing environment preferred.

Benefits

• Competitive benefit packages available, including medical, dental, vision, and 401(k).
• Paid holidays and paid time off.
• Ongoing training and development programs.
• An environment that values transparency.
• Virtual and in-person events to connect with your team.
• Be part of something special – we are growing both organically and through acquisitions.
• Career growth – your next role with Assembly might not be created yet and we are waiting for your help to chart the way.

Pay

Salary range: $70,000 – $90,000 USD. Compensation is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs.