Payment Posting Manager

About the role

The RCO Manager of Cash Management -Payment Posting oversees all aspects of patient payments, daily deposits, ERA, and EFT maintenance. Key responsibilities include ensuring accurate and timely processing of payments, participating in system integration testing, serving as a subject matter expert, and contributing to the financial stability of the organization.

Responsibilities

• Provides leadership and direction to the Payment Posting team, including hiring, training, coaching, performance reviews, and terminations.
• Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team.
• Guides projects to successfully implement efficient posting processes.
• Maintains and improves department operations by monitoring system performance, identifying and resolving problems.
• Manages communication and processes between departments involved in the revenue cycle and identifies areas for improvement.
• Monitors productivity, addresses issues, and improves performance.
• Acts as a technical expert, maintaining current knowledge of Billing, Payment Posting regulations, and ensures department compliance with HIPAA guidelines, HR policies, and other corporate initiatives.
• Develops and documents processes and policies for the department.
• Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness.

Requirements

• Demonstrated experience in healthcare revenue cycle operations.
• Demonstrated experience leading a successful team within healthcare revenue cycle operations.
• In-depth knowledge of EOB interpretation.
• Strong knowledge of healthcare billing requirements.
• Collaborative skills across teams and departments.
• Strong knowledge of Microsoft office programs.

Qualifications

• Demonstrated experience in healthcare revenue cycle operations.
• Demonstrated experience leading a successful team within healthcare revenue cycle operations.
• In-depth knowledge of EOB interpretation.
• Strong knowledge of healthcare billing requirements.
• Collaborative skills across teams and departments.
• Strong knowledge of Microsoft office programs.
• Bachelor’s degree in healthcare management, finance, or related field from an accredited institution (education is verified).
• Epic experience.
• Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up).
• Three (3) years of supervisory experience.
• Preferred: HFMA Certification.

Skills

• Leadership
• Analytical
• Collaboration
• Communication
• Decision-Making
• Delegation
• Problem Solving
• Process Improvement
• Team Building
• Time Management

Benefits

We offer a comprehensive benefits package that includes living healthy, happy, secure, connected, and engaged. Learn more about our benefits package here.

Pay

The hourly range for this position is $34.01 - $52.51. Actual hourly rate dependent upon experience.

Schedule

Scheduled Weekly Hours: 40

Physical Requirements

Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require verbal communication, hearing, and understanding spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location

Peaks Regional Office
Work City: Broomfield
Work State: Colorado

Equal Opportunity Employer

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.