Contract Performance Manager

About the role

GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As the Contract Performance Manager, you will serve as the local liaison between internal/external organizations and your assigned customer(s) near Madison, MS, USA. You will own the customer relationship, contribute to business strategy and growth, and oversee contract performance related activities tied to a customer site.

Responsibilities

• Develop and own the site customer communication plan; coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items, action plans, and new products/services.
• Oversee Gas Power warranty and commercial considerations, including concessions, balancing mutual benefits.
• Manage outage/non-outage parts planning: request quotes, provide quotes to customers, place/manage parts orders through delivery, and handle invoicing.
• Lead the Outage planning and execution process, including processing Change Orders.
• Handle customer invoicing, collections, and support GE Vernova internal financial operating metrics.
• Act as the Customer Advocate within GE Vernova, driving resolution of emergent/forced outage matters.
• Ensure safe outage planning and execution, adhering to GE Vernova "Life Saving Rules."
• Organize pre-outage, post-outage, and outage milestone meetings to deliver desired outcomes.
• Own contract leadership and fulfillment, including all project deliverables, understanding T&Cs, and managing LD & Bonus structures.
• Serve as the interface between the customer and the project team, managing information transfer, issue resolution, and progress updates.
• Negotiate changes, variations, and solutions to issues arising during contract execution.
• Ensure adherence to contract service, operations, and performance specifications, as well as financial & technical metrics.
• Perform proposal negotiation and contract administration functions with minimal supervision.
• Provide support to manager and senior contracts personnel on assigned contracts.
• Function as the liaison for the customer on contract matters, using specialized knowledge to influence strategy and policy.
• Interpret internal and external business challenges and recommend best practices to improve products, processes, or services.
• Use high-level judgment to make decisions and handle complex tasks in operational, product management, manufacturing, technology, or engineering areas.
• Lead functional teams or projects with minimal resource requirements, risk, or complexity.

Requirements

• Bachelor’s Degree from an accredited University or College (Associate’s degree with 7 years of experience in the power generation industry) or a High School Diploma/GED with 10 years of experience in the power generation industry.
• Minimum of 5 years of knowledge and experience within power plant field services and/or Outage Management in the Power/Energy Industry.
• This role is based in the greater Madison, Ridgeland, or Jackson, MS area.
• Visa sponsorship and immigration support are not available for this role.

Qualifications

• Bachelor’s Degree preferably in a technical/engineering field (Mechanical, Electrical).
• Experience planning and executing outages.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Proven experience planning outages, leading programs, or projects.
• Experience working with customer site and leadership teams.
• Established project management skills.
• Strong leadership, financial, and commercial skills.
• Advanced technical knowledge in Gas Turbine, Steam Turbine, Generator, planning, and executing maintenance and upgrade outages.
• Experience presenting and managing stakeholder teams.

Pay

For candidates applying to this U.S.-based position, the pay range is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas. The specific pay offered may be influenced by the candidate’s experience, education, and skill set. Bonus eligibility includes a discretionary annual bonus.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
• Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.
• GE Vernova Retirement Savings Plan (tax-advantaged 401(k) with company matching and retirement contributions).
• Access to Fidelity resources and financial planning consultants.
• Tuition assistance and adoption assistance.
• Paid parental leave and disability benefits.
• Life insurance and 12 paid holidays.
• Permissive time off.