Contact Center Sales Specialist - Mid Market
Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel.
About The Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
Responsibilities
- Qualifying leads and perform needs assessment, engaging technical resources
- Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews
- Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close
- Developing and maintaining business within existing accounts, managing complex sales situations and sales campaigns
- Partnering with sales Account Executives to upsell current customers and assist in closing potential customers
- Developing go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
- Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Requirements
- Experience in Telephony Contact Center Sales
- Experience leading others with product/services training; demo and sales guides; learning and training materials
- Experience utilizing Customer Relationship Management (CRM) tool
Pay
Minimum Salary Range or On Target Earnings: $139,100.00
Maximum: $283,700.00
In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. Starting pay will be based on a number of factors and commensurate with qualifications and experience. Zoom also has a location-based compensation structure; there may be a different range for candidates in this and other locations.
Schedule
Zoom follows a structured hybrid approach centered around offices and remote work environments. The work style for this role (Hybrid, Remote, or In-Person) is indicated in the job description.
Benefits
As part of Zoom’s award-winning workplace culture and commitment to delivering happiness, the benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.