Contact Center Sales and Service Advocate
About the Role
LaSalle Network is hiring for a Contact Center Sales and Service Advocate with a industry-leading company known for their focus on customer engagement and sales growth. This onsite opportunity is ideal for a motivated individual who enjoys building relationships over the phone, is sales-driven, and thrives in a fast-paced environment. If you are a strong communicator with a customer-oriented mindset, eager to earn commissions and grow your career, this could be the role for you!
Responsibilities
- Manage a high volume of inbound calls from existing and prospective customers
- Identify customer needs and handle customer service requests
- Upsell and cross-sell solutions to drive revenue and meet sales goals
- Provide accurate information while delivering a positive customer experience
- Update customer accounts and maintain detailed records in CRM systems
- Collaborate with team members to meet and exceed individual and team sales targets
Qualifications
- High school diploma or GED required
- Strong verbal communication and interpersonal skills
- Sales-driven mindset with the ability to overcome objections
- Comfortable working onsite, Monday through Friday, near Aurora
- Basic computer proficiency and experience using CRM or sales tools
- Previous inside sales, call center, or customer service experience preferred but not required
Pay
$17.25-$18.25/hr with the eligibility to earn commission (Bilingual Spanish Speakers can earn $19-$20/hr)
Schedule
On-site Monday-Friday in Naperville, IL
Benefits
LaSalle Network consultants are eligible to enroll in benefits. For details, visit: https://www.thelasallenetwork.com/consultants/