Construction Sales - National Account Manager

About the role

Franklin International, a leading manufacturer of adhesives, coatings, and sealants, is seeking a National Account Manager. This hybrid position is located at 2020 Bruck Street, Columbus, Ohio 43207.

Responsibilities

• Promotes project/program success by thorough communication and team-building.
• Serves as a liaison between sales/marketing staff and the laboratories.
• Builds trust and teamwork between internal personnel by understanding the needs and concerns of key departments as they interact with the marketing team.
• Provides clear written information to internal associates / external customers.
• Ensures a consistent brand/corporate image by developing well-crafted communications.
• Initiates and supports the production of presentations and quotes by reviewing information for errors and preparing visual aids, literature, and other related materials.
• Prepares samples, literature and materials for customer meetings; ensures timely and complete arrival at shows & line reviews.
• Captures competitive intelligence and industry trends through websites, literature, store visits, sales reps, trade shows, etc. and reports observations from the marketplace to the internal Franklin staff.
• Gathers field input, generates a needs assessment and communicates to management team to support new product development efforts.
• Develops proposals, negotiates terms and conditions, and implements contractual agreements with accountability for delivering strong financial results within the guidelines as indicated by the Director of National Accounts and the VP of Sales for the Construction Division.
• Preserves Franklin’s long-term financial well-being through appropriate strategic planning.
• Develops project plans for key initiatives that demand cross-functional involvement.
• Leads the internal cross department team as it relates to the assigned national accounts.
• Works with Operations to develop and update forecasts and educate on customer compliancy.
• Represents Franklin well with the retail customer base with strong presentation & training skills.

Qualifications

• A bachelor’s degree in marketing or sales with at least three years of applicable support experience, or 5-8 years relevant marketing or sales experience.
• Excellent organizational and communication skills are required.
• Prefer product application experience and/or technical aptitude.