Conference Services Manager

About the Role

The Conference Services Manager at The Adolphus—a storied Dallas hotel reimagined as a grand European home—orchestrates memorable events by liaising across departments to bring visions from concept to reality. This role supports, manages, and supervises teams to ensure seamless execution of events in our vibrant, culturally rich setting.

Responsibilities

• Conduct client tours of event spaces.
• Create detailed banquet event orders for event execution.
• Collaborate closely with the banquet department on operations and event logistics.
• Monitor group room blocks and pickup, generating detailed resumes for operating departments.
• Maintain accurate accounts and communications for contracts, event orders, and invoices.
• Work with sales teams to promote current property amenities, promotions, and packages.

Requirements

• Prior Conference Services experience required.
• Guest-first mentality: approachable, personable, and professional demeanor.
• Thorough understanding of the property and its amenities.
• Effective communication skills across multiple teams.
• Highly organized and detail-oriented.

Benefits

• Accommodating PTO and PTO exchange.
• Medical, dental, and vision benefits.
• Maternity/paternity leave.
• Pet insurance.
• Company-matched dependent care and 401k.
• Student loan repayment program.
• Wide range of additional ancillary benefits.