Conference Services Manager

Come work at the Castle! With great facilities just 30 minutes from the Newark airport and New York City, the Sheraton Parsippany Hotel is an ideal choice for business and leisure travelers. Our inspiring castle theme and warm, friendly staff will make you feel right at home. As an associate of the Sheraton Parsippany, you will receive a free membership to our 25,000 square feet Atlantis Sports Club, a complimentary meal in our cafeteria during your work day, and attendance with the Sheraton Parsippany family at the annual Summer Jam Family Picnic and Holiday Party.

Responsibilities

• Understand both monthly forecasting and the annual budget process.
• Raise meeting planner evaluation scores and implement effective methods to exceed meeting planner satisfaction.
• Optimize room rental charges.
• Consistently participate in the re-booking of repeat business by maintaining long-term client relationships.
• Actively participate in industry-related organizations (NACE, MPI).
• Apply sales techniques including strong closing and negotiating skills.
• Conduct hotel site inspections and client presentations.
• Provide innovative set-ups, menus, and functions for groups using excellent creative skills.
• Generate creative and innovative menus while working closely with the Chef on pricing specialty menus.
• Work closely with the banquet department on operations and event execution; quickly evaluate alternatives and decide on a plan of action.
• Provide overall direction, coordination, and ongoing evaluation of operations.
• Execute detailed banquet event orders generated by the Convention Services Department.
• Provide Audio/Visual equipment and operate Audio/Visual as a profit center.
• Monitor group room blocks and pick-up, generate detailed resumes for the operating departments.
• Work with outside vendors to ensure client satisfaction for all events/groups.
• Comply with attendance rules and be available to work on a regular basis.
• Dedicate 25% of time to catering sales and 75% to convention services.
• Perform any other job-related duties as assigned.

Requirements

• Prior experience in the field of hospitality with specific experience in catering sales is essential.
• Minimum of one year within the Hospitality Industry required.
• Experience at a similar size and quality hotel.
• Computer skills, including Microsoft Word, Excel, and Delphi.
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market.
• Ability to execute appropriate action plans.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills; ability to adapt communication style to suit different audiences.

Benefits

• Comprehensive medical and dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, sick, and holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, spousal, and child life insurance.
• Short- and long-term disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and hotel room discount programs.
• Free membership to the 25,000 square feet Atlantis Sports Club.
• Complimentary meal in the cafeteria during your workday.
• Attendance at the annual Summer Jam Family Picnic and Holiday Party.

Pay

Salary Range: $60,000.00 - $70,960.82 annually. Discretionary performance bonus eligible.