Conference Services Manager
DoubleTree by Hilton Charlotte City Center · Charlotte, NC · 2 wk ago
On-siteManufacturingFull-time
About the role
The Conference Services Manager – Weddings & Social Events serves as the primary liaison for wedding and social event clients from the time of booking through event execution. This individual is responsible for creating exceptional guest experiences by managing every detail of the planning process while ensuring seamless communication between clients and hotel departments.
Responsibilities
- Create and execute detailed event plans, including coordination with vendors and internal departments.
- Manage client relationships, providing guidance and support throughout the event planning process.
- Ensure all aspects of the event are executed according to the client’s vision and the hotel’s standards.
- Handle last-minute changes and emergencies to maintain event integrity and client satisfaction.
- Prepare and present proposals to potential clients, highlighting the hotel’s unique features and services.
Requirements
- At least 2 years of relevant experience in event planning or related field.
- Proven ability to manage multiple tasks and projects simultaneously.
- Excellent interpersonal and communication skills, both written and verbal.
- Proficient in Microsoft Office Suite and other relevant software tools.
- Ability to work independently and as part of a team.
Qualifications
- Bachelor's degree in Event Management, Hospitality, or a related field preferred.
- Valid driver’s license and reliable transportation.
Skills
- Event planning and coordination skills.
- Attention to detail and organizational abilities.
- Strong problem-solving and decision-making skills.
- Customer service orientation.
Benefits
- Comprehensive health insurance coverage.
- Flexible work schedule.
- Professional development opportunities.
- Accommodations for out-of-town clients.
Pay
$50,000 - $60,000 annually based on experience.
Schedule
Monday through Friday, 8:00 AM - 5:00 PM.