Concierge (Temporary Assignment) - Ka La`i Waikiki Beach
Responsibilities
Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns.
Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions.
Coverage services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs.
Manage guest communications: Receive and deliver messages, mail, packages, and faxes.
Support VIP guests: Facilitate seamless registration and elevated service for high priority guests.
Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs.
Qualifications
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.
A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About the Role
Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
Benefits
Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.