Concierge (temporary)

About the role

We are Waterton, a real estate investment and management firm with over 24 years of experience. We strive to deliver an extraordinary experience for our associates and residents, emphasizing service excellence and the concept of Resitality®.

Responsibilities

• Establish and maintain good relations with residents, prospective residents, all customers, vendors, and co-workers.
• Communicate in a courteous and professional manner at all times.
• Open doors for residents and their guests when entering and exiting the building while maintaining a courteous disposition.
• Aid with baggage and other assistance as needed.
• Provide access for residents' guests, delivery, and service personnel upon request.
• Maintain contractor and visitor logs.
• Obtain identification as required.
• Monitor entrances and exits, and all activity in the front lobby and property entrances where applicable.

Requirements

• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Excellent customer service skills with high standards of professionalism.
• Ability to resolve minor problems while maintaining a courteous and professional demeanor.
• Effective communication skills.
• Ability to use and learn new computer software.
• Team-oriented mindset.

Qualifications

• Full-time associate status required for eligibility to participate in benefits.

Skills

• Customer service orientation.
• Excellence in interpersonal communication.
• Problem-solving abilities.
• Organizational skills.

Benefits

• Competitive compensation and incentive programs.
• Full suite of benefits, including medical, dental, 401K, life, disability, and pet insurance.
• Generous paid time off and holiday schedules.
• Commitment to lifelong learning through various training opportunities and tuition reimbursement.
• Employee discounts and wellness initiatives.

Pay

Typical base pay for this role: $19-$20/hour

Schedule

Evenings, weekends, and holidays may be required.