Compliance Coordinator

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months.

About the role

Reporting to the Director of Quality & Compliance, the Compliance Assistant will be charged with a variety of tasks designed to ensure compliance with all applicable State and Federal regulations. The main focus of this position is auditing records, data entry, organization, and correction.

Responsibilities

• Ensure compliance with OTP, Substance Use facilities and Mental Health facilities federal and state mandates including SAMHSA, CARF, DEA, DMHAS, DCF, DSS, ASAM 1115 Waiver, and all other regulatory standards and regulations.
• Prepare and successfully complete regulatory audits and surveys and execute corrective action plans (as applicable).
• Ensure agency corporate compliance program conforms to applicable accreditation standards, as well as any State and Federal regulations.
• Assist director in identifying, addressing, and resolving identified compliance issues.
• Assist in compliance audits, monitor activities, and prepare compliance reports to ensure clinical documentation meets standards as established by regulatory bodies and payors.
• Communicate compliance policies and guidelines to management and staff.
• Assist with training employees on compliance requirements, including ethical code of conduct and corporate compliance.
• Develop and maintain compliance recordkeeping system.
• Participate in execution of new initiatives and projects.
• Coordinate timely response to record requests, Subpoenas, and Court Orders.
• Assist in editing and timely submission of State required service outcome data (DDAP).
• Participate in monthly quality and compliance calls with DMHAS.
• Participate in Monthly Quality Improvement committee meetings and prepare reports as requested by the Director of Quality and Compliance.
• Assist with quarterly and monthly compliance audits of medical records and assist with entering raw data for analysis.
• Responsible for proper organization and storage of paper Medical Records.
• Respond to Medical Records by gathering all requested documents and submitting them to the requesting party under valid Release of Information.
• Conduct monthly Mental Health Assessment and Referrals audit and submit report to Director of Quality and Compliance.
• Compile monthly Que Report and send it out timely to relevant recipients.
• Compile weekly intake and admission report and submit the report to the Operations Analyst.
• Import Toxicology screens results from Quest to SAMMS and correct data as needed.
• Manage timely entry of all incoming incident reports and submit incidents to licensure and accreditation body under the supervision of Director of Quality and Compliance.
• Assist with processing results of Surveys collected by the organization.
• Perform miscellaneous tasks as assigned by Director of Quality and Compliance.
• Maintain strong customer relations through attention to timely completion of tasks and a cooperative approach to project planning and activities.
• Maintain a positive working relationship with other team members.
• Actively participate in team meetings and work groups.
• Assist with Research projects as needed.
• Other duties, as assigned. Duties and responsibilities may be added, deleted, or changed as assigned by management.

Requirements

• Associate degree in related area with a minimum of 6 months administrative or analytical experience; Bachelor’s degree preferred.
• Proficient skills in the use of Microsoft Office: Word, Excel, PowerPoint.
• Ability to organize data and create reports.
• Good analytical skills and attention to detail.
• Ability to problem solve and handle multiple tasks.
• Ability to complete assigned projects.
• Ability to travel to different sites.
• Ability to exhibit a high level of confidentiality.

Pay

Hourly Rate of $30.00 - $40.00. Actual pay will be determined based on several factors, including education, work experience, and in some instances, certifications. We strive for market alignment and internal equity with our colleagues’ pay.

Benefits

• Work Life Balance: 35-hour work week, clinics closed on Sundays, no current on-call responsibilities.
• Time off including PTO (4 weeks), three (3) paid training days, and thirteen (13) paid holidays, including your birthday.
• Health Insurance & Dental Insurance with flexible employee contribution options depending upon chosen plan.
• Voluntary Vision Insurance.
• Life Insurance and AD&D – 100% paid by Root Center for Advanced Recovery.
• Short-Term Disability – 100% paid by Root Center for Advanced Recovery.
• 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
• $2000 provided annually for tuition, license reimbursement, certifications, or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such cannot be provided internally.
• Annual bonus eligible based on agency performance.
• Approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program, and Substance Use Disorder Workforce Loan Repayment Program.