Compliance Coordinator

Key Purpose

The key purpose of this role is to provide oversight compliance to ensure all regulatory companies, policies, and procedures are followed. This is a supervisory role, and this individual will be expected to approach leads and cabin cleaners to provide constructive feedback.

Responsibilities

• Comply with safety rules, policies and procedures, and stop at risk behavior of others and self
• Audit day-to-day operations for regulatory and procedural compliance
• Perform root cause analysis and recommend corrective actions where discrepancies are identified
• Ensure 100% compliance with the AA Cabin Appearance Manual
• Provide feedback to correct performance failures
• Track training and develop a plan to ensure all staff are 100% compliant on training records
• Ensure all safety cards are current in stock
• Report to Cabin Service Management with audit findings
• Meet with ISS GM to discuss any training and audit information
• Perform other duties as assigned

Requirements

• Ability to recognize and understand safety signs and building warning systems
• Ability to understand safety requirements and company handbook expectations
• Ability to provide top notch customer service to ISS customers and guests
• Able to work a flexible schedule that may include days, evenings, weekends, and holidays
• Able to read and understand standard business documentation (e.g. contract language)
• Possess solid written and oral communication skills
• Possess strong organizational and team building skills
• Be a team player and committed to working in a quality environment

Physical Demands & Work Environment

• Lifting and carrying up to 50lbs
• Walking up and down stairs continuously
• Hearing Protection is required while working on the ramp
• Exposure to all outside weather conditions
• Working with chemicals in a confined space

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.