Compliance Coordinator

About the role

Park West Health System (PWHS), a Federally Qualified Health Center (FQHC), is seeking a highly organized, detail-oriented, and mission-driven Compliance Coordinator & Site Liaison to join our leadership support team.

Responsibilities

• Provide administrative and operational support to executive leadership.
• Cook Compliance, Risk Management, Safety, and other organizational committees.
• Prepare agendas, meeting materials, minutes, reports, and presentations.
• Manage calendars, scheduling, and leadership workflow priorities.
• Aid in policy and procedure development, revisions, and distribution.
• Maintain records and documentation in accordance with regulatory and risk management requirements.
• Serve as the primary point of contact for patient complaints, grievances, concerns, and incidents.
• Ensure concerns are documented, tracked, investigated, and resolved in accordance with organizational policies.
• Support initiatives that improve the patient experience and reduce organizational risk.
• Maintain strict confidentiality when handling sensitive patient information.
• Conduct monthly safety inspections, environmental rounds, and hazard surveillance activities.
• Aid in emergency preparedness and Environment of Care (EOC) initiatives.
• Support quality improvement, compliance, and risk reduction efforts across the organization.
• Monitor corrective action plans and follow-up activities related to safety and compliance findings.
• Serve as the primary operational contact for the Men & Family Health Center.
• Cook facility-related concerns, maintenance requests, repairs, and landlord communications.
• Maintain office operations and support vendor and facility service coordination.
• Maintain office supply inventory and coordinate replenishment.
• Aid in site safety, security, and access control processes.
• Aid in special projects and operational initiatives as assigned.

Requirements

• Associate's degree required; Bachelor's degree preferred.
• Minimum of three (3) years of experience in healthcare administration, compliance, operations, risk management, quality, executive support, or a related field.
• Strong organizational, time management, and project coordination skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to maintain confidentiality and exercise sound judgment.

Qualifications

• Experience in a healthcare, FQHC, hospital, or regulated healthcare environment.
• Experience supporting accreditation, compliance, risk management, patient relations, or quality improvement activities.
• Familiarity with Joint Commission, HRSA, FTCA, HIPAA, or other healthcare regulatory standards.

Benefits

Why Join Park West Health System?