Compliance Coordinator
About Us
At Noble Community Clinics, we believe exceptional care begins with exceptional people. As a Federally Qualified Health Center (FQHC) serving Wisconsin communities for more than 60 years, we are committed to improving access to high-quality, integrated healthcare. Guided by our core values—Listen to Understand, Solve Problems Together, Bring Out the Best in People, and Find a Better Way—we work every day to build healthier individuals, stronger families, and vibrant communities.
Position Summary
The Compliance Coordinator supports organization-wide quality and compliance programs by coordinating compliance activities, managing credentialing and privileging processes, overseeing training administration, and supporting incident reporting and risk management efforts.
Essential Responsibilities
- Compliance & Quality
- Collaborate with stakeholders to develop, review, and maintain Quality and Compliance policies and procedures.
- Maintain Quality and Compliance resources on the organization's intranet.
- Prepare reports and documentation for senior leadership and the Board of Directors.
- Coordinate and monitor the Business Associate Agreement (BAA) process and annual risk assessments.
- Conduct audits and maintain records related to compliance activities and investigations.
- Support the peer review process by compiling and distributing data.
- Credentialing & Privileging
- Coordinate provider credentialing and privileging activities, including initial appointments and renewals.
- Serve as the primary liaison with Credentials Verification Organizations (CVOs).
- Maintain provider credentialing files and track license and certification expirations.
- Prepare materials for credentialing committee meetings.
- Incident Reporting & Training
- Monitor and respond to reports submitted through the compliance hotline and incident reporting systems.
- Assist with investigations and corrective action plans.
- Administer the Learning Management System (LMS).
- Coordinate required compliance training and generate completion reports.
- Partner with department leaders to ensure training requirements are met.
Qualifications
- Associate degree in business, healthcare administration, or a related field. Two (2) years of relevant experience in compliance, health information management, credentialing, or another healthcare-related field may substitute for the educational requirement.
- Two to three (2–3) years of experience in compliance, healthcare administration, credentialing, or quality improvement.
- Strong organizational, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word and PowerPoint.
- Intermediate Excel skills, including pivot tables, VLOOKUP, filtering, and sorting.
Benefits
- Competitive salary and comprehensive benefits package.
- Twenty (20) days of Paid Time Off (PTO), with accrual beginning on your first day.
- Eight (8) paid holidays.
- Medical, dental, vision, and pet insurance.
- Company-paid life insurance, short- and long-term disability coverage.
- 401(k) with up to a 5% employer match.
- A collaborative culture focused on teamwork and community impact.