Community Standards Coordinator

Pay Range: Targeted pay range of $22.83 - $24.18 hourly, depending on experience.

Schedule

Monday – Friday, 8:00 a.m. to 5:00 p.m.

About the Role

The Community Standards Specialist reports to the Associate Director of Student Conduct and serves as the primary case manager for assigned student conduct cases, providing coordinated support throughout the student conduct process. This position manages cases from initial report through final resolution while balancing student advocacy, educational intervention, institutional accountability, and community standards. The role partners with students, faculty/staff, and campus stakeholders to facilitate equitable resolution processes, promote student learning and behavioral change, and connect students with appropriate campus resources to foster personal responsibility, community engagement, and student success.

Benefits

• 14 paid holidays per year
• 18 – 22 hours of Paid Time Off per month
• Health, Vision, and Dental Insurance plans for you and your family
• Retirement options that require no contributions from you

View a full list of our benefits.

Responsibilities

• Case Management & Resolution: Serve as the primary case manager for an assigned caseload of individual and organizational misconduct cases; determine appropriate resolution pathways; facilitate educational conferences with individual and/or registered student organizations; draft communication through all steps of case lifecycle; assign educational sanctions and appropriately document case files.
• Investigations: Work closely with students, faculty/staff, and internal/external stakeholders in the resolution of Code violations; develop prompt and equitable investigation plans, identify and interview parties/witnesses, maintain accurate records, prepare reports, and catalog necessary data in Maxient.
• Student Advocacy & Support Coordination: Provide developmental support and resource navigation throughout the student conduct process, including overview of students’ rights and responsibilities; assist students in understanding university policies; identify barriers to student success and connect students with appropriate campus resources; encourage student reflection and responsible decision-making.
• Campus Partnerships & Collaborative Case Management: Develop collaborative relationships that support integrated student care with assigned functional areas within the campus community.
• Educational Intervention & Behavioral Development: Facilitate educational opportunities that promote learning and reduce repeat misconduct among student(s) and registered student organization(s); develop individualized educational outcomes; facilitate restorative conversations and educational meetings; promote accountability through reflective learning and encourage development; support organizational culture change initiatives; evaluate educational effectiveness.
• Sanction Monitoring & Assessment: Monitor resolution pathways with sanction completion and contribute to continuous improvement efforts; maintain accurate assessment data; identify trends in student behavior; assist with institutional reporting; support annual office assessment initiatives.
• Professional Service & Special Projects: Support departmental initiatives and professional development; serve on university committees; assist with staff training; participate in policy review; present educational workshops; contribute to strategic initiatives.
• Administrative Duties: Collaborate with departments and agencies; manage documentation, reporting, and program effectiveness; develop goals and objectives. Perform various related duties to successfully fulfill the function of the position.

View Full Job Description.

Requirements

• Bachelor's degree.
• 12 months in student programming, student services, or closely related experience.

Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 60 months experience.

Qualifications

• Master’s Degree in higher education administration or its equivalence (Human Relations, Student Affairs, Educational Leadership, Conflict Resolution, etc.)
• Familiarity with electronic student conduct information management systems; Maxient preferred.
• Thorough knowledge of Student Affairs, Student Conduct, Student Life, and Residence Life

Skills

• Communication & Interpersonal Skills: Exceptional ability to engage with diverse stakeholders including students, faculty, staff, parents, media, and community partners.
• Organizational & Time Management: Skilled in managing multiple priorities, workflows, and deadlines effectively.
• Critical Thinking & Problem-Solving: Strong analytical skills for synthesizing complex information including State and Federal regulations and resolving sensitive issues including issues of complex and extreme political sensitivity.
• Leadership & Coaching: Ability to inspire, teach, and influence others; adept at conflict mediation and team supervision.
• Student-Centered Approach: Committed to fostering an inclusive, supportive campus environment; strong initiative to solve problems.
• Intercultural Competence: Understanding of campus climate and diversity.
• Technical & Analytical Skills: Proficient in Microsoft Office; experienced in metrics, assessment, and reporting.
• Specialized Knowledge: Familiarity with student conduct, conflict resolution, restorative justice, and fraternity/sorority systems.
• Policy & Compliance: Skilled in interpreting policies and regulations; ensures adherence to state and federal guidelines.
• Collaboration & Partnerships: Ability to build cross-campus relationships and work effectively with interdepartmental teams; demonstrated administrative and political acumen.

Hiring contingent upon a background check: Yes