Community Standards Coordinator

About the Community

This vibrant, family‑friendly master‑planned community consists of more than 4,600 homes and features scenic trails, swimming pools, peaceful greenbelts, and a welcoming community center. It is conveniently located near shopping, dining, and entertainment, offering residents a comfortable lifestyle, abundant outdoor recreation, and a strong sense of connection.

Role Overview

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails; and provide general information about HOA governing documents and violations.

Responsibilities

• Conduct community drives and inspections of residential properties.
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
• Document, photograph, and record all violations.
• Assist homeowners with the Architectural Review process and prepare applications for committee review.

Qualifications

• Professional and adaptable with strong time‑management and organizational skills.
• Demonstrated ability to maintain confidentiality of business matters.
• Self‑motivated, dependable, organized, and efficient with excellent problem‑solving skills.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Effective oral and written communication with high attention to detail.
• Excellent telephone manner and commitment to top‑tier customer service.
• Valid driver’s license in the state of employment and reliable personal transportation; may be required to use a personal vehicle for job duties.
• Flexibility to work evenings and weekends as needed, based on site requirements.
• Ability to pass a pre‑employment drug screen and background check.
• CAM license preferred (required in Florida, Georgia, and Nevada within six months of hire).

Physical Requirements

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lift and carry supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Use of technology, including computers and mobile devices.
• Driving: Ability to operate a vehicle to perform certain job functions; motor vehicle record will be reviewed at hire and periodically thereafter.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Wellness program and flexible spending accounts.
• Company‑matching 401(k) contributions.
• Paid time off for vacation, holidays, medical needs, and volunteering.
• Paid parental leave.
• Training and educational assistance.
• Support programs, including Employee Assistance Program and Calm Health.
• Optional short‑ and long‑term disability, life insurance, and pet insurance.
• A caring team dedicated to your success.