Community Standards Coordinator

About the Community

This location creates a sense of place – and a sense of community – you will not find anywhere else in the area. The homes are as beautiful and unique as the natural environment surrounding them with traditional architecture, winding sidewalks, charming streetscapes, and elegant landscaping, which complements the environment instead of competing with it. The community offers access to acres of protected wetlands and open space, miles of river trails, a large lake, and a newly opened Sailing Center. Residents will enjoy many modern conveniences, including schools, parks, recreational amenities, hotels, restaurants, retail shops, and offices. This is an award-winning community with a very robust Lifestyle program, hosting almost 100 lifestyle events annually. The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

Responsibilities

• Conduct community drives and inspections of residential properties.
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
• Document, photograph and record all violations.
• Assist Homeowners with the Architectural Review process.
• Prepare applications for the committee review.
• Other duties as assigned.

Requirements

• Professional and adaptable, with good time management and organizational skills and demonstrated ability to maintain confidentiality of business matters.
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills.
• Computer skills including strong working knowledge of MS Office programs such as Outlook, Word, and Excel.
• Effective oral and written communication skills with high attention to detail.
• Excellent telephone manner with commitment to highest customer service.
• Valid driver's license in the state of employment and reliable transportation (personal vehicle may be required).
• Availability to work a flexible schedule including evenings and weekends as determined by the Community Manager.
• Must pass pre-employment drug screen and background check.
• CAM license preferred (required in Florida, Georgia, and Nevada within six months of hire).

Physical Requirements

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (MVR reviewed at hire and periodically thereafter to ensure satisfactory driving status.)

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• Wellness program.
• Flexible Spending Accounts.
• Company-matching 401k contributions.
• Paid time off for vacation, holidays, medical, and volunteering.
• Paid parental leave.
• Training and educational assistance.
• Support programs including Employee Assistance Program and Calm Health.
• Optional benefits including short- and long-term disability, life insurance, and pet insurance.
• A caring team dedicated to your success.