Commercial HVAC Service Agreement Sales Specialist

About the role

As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for the growth of the reoccurring revenue account base. This role is a great fit for you to excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.

Responsibilities

• Possessors of high school diploma or GED, with 2+ years of experience in the Building Management or Building Automation Systems, Service Agreements, HVAC Controls or HVAC Commercial Sales.
• Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
• Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements.
• Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.
• Develop proposals to address customer’s needs to close sales.
• Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
• Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities.
• Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.

Requirements

• Able to lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms.
• Valid driver’s license as daily area travel is required.

Preferred Qualifications

• Bachelor’s degree in Engineering, Construction, Facility Management, or Business.
• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs.
• Holds HVAC industry knowledge.
• Strong communication skills and ability to present to clients and key stakeholders.
• Strong team building and relationship building ability and desire.

Pay

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation includes: short-term cash incentives, subject to plan requirements. Benefits include: Health Care Benefits, Retirement Benefits, Time off and Leave, Disability, Life Insurance and Accidental Death and Dismemberment, Tax-Advantaged Accounts, and Tuition Assistance.