Commercial HVAC Service Agreement Sales Representative

About the role

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. As a Commercial HVAC Service Agreement Sales Representative, you will be responsible for driving the growth of our recurring revenue account base. This role is ideal for a high-energy, customer-focused sales professional who excels at building relationships, delivering outstanding service, and working alongside cross-functional teams. If you are adept at assessing both the immediate operational needs and long-term facility goals of your clients, this is the opportunity for you. You will act as a key representative in the field, connecting building owners and facility managers with tailored preventative maintenance solutions. By evaluating facility equipment and understanding client budgets, you will secure new service agreements that ensure long-term building performance, reliability, and efficiency. Role Location: This role will predominantly be out in the field with customers and based in Houston, Texas.

Responsibilities

• Prospect, research, and qualify potential clients using Carrier’s installed base, referrals, internal leads, site surveys, directories, and competitor sites.
• Perform facility walkthroughs and site surveys to assess equipment, evaluate customer needs, and identify site conditions.
• Develop and present tailored service agreement proposals based on customer needs and budgets.
• Make effective sales presentations, conduct customer needs assessments, answer questions, and secure new service agreements.
• Establish customer rapport and use questioning techniques to uncover needs, budget, decision‑making process, timeline, and next steps.
• Utilize Salesforce CRM to log activities, manage opportunity strategies, track backlog, maintain accurate forecasting, and manage customer interactions, sales activities, account plans, pipeline quality, and follow‑up.
• Collaborate with internal operations teams to ensure seamless service agreement delivery and resolve customer issues.
• Demonstrate high energy, resilience, accountability, and a strong commitment to meeting customer expectations and delivering on business commitments.

Requirements

• High School Diploma or GED.
• 2+ years of commercial HVAC sales experience, commercial HVAC service