Commercial HVAC Service Agreement Sales Representative - Ohio

About Carrier

Carrier Global Corporation is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, Carrier improves lives, empowers critical industries and ensures safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, Carrier leads with purpose: enhancing the lives we live and the world we share. The company’s success stems from its world-class, inclusive workforce that puts the customer at the center of everything it does. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

As the Commercial HVAC Service Agreement Sales Specialist, you will grow the recurring-revenue account base—also known as service-agreement customers. This role suits professionals who excel at relationship-building, customer service and collaborating across teams, and who enjoy assessing both immediate and future customer needs. The position is based in Ohio, ideally in Columbus, with field work throughout Columbus and surrounding territory into Western Pennsylvania and Northern West Virginia.

Responsibilities

• Prospect, research and qualify potential customers using Carrier’s installed base, referrals, internal leads, directories and competitor sites.
• Deliver effective sales presentations, conduct customer needs assessments, answer questions and secure new service agreements.
• Establish rapport and use questioning techniques to uncover needs, budget, decision-making process, timeline and next steps.
• Develop proposals that address customer needs and close sales.
• Consistently use CRM to manage interactions, sales activities, account plans, pipeline quality, forecasting and timely follow-up.
• Perform site surveys and facility walkthroughs to evaluate equipment and conditions, then create proposals for maintenance agreements.
• Utilize sales tools such as Salesforce to track and develop an active backlog of opportunities.
• Collaborate with operations to deliver quality results on service agreements and resolve customer issues.
• Maintain high energy, resilience, accountability and a strong commitment to meeting customer expectations and business commitments.

Required Qualifications

• High School Diploma or GED.
• Three or more years of commercial HVAC sales, industrial sales, commercial HVAC service contracting, technical sales, sales engineering or account management in HVAC, building systems, mechanical services, controls or energy services.
• Ability to lift/carry 20 lbs., climb ladders/stairs and work safely around rooftops, mechanical rooms and elevated platforms as required.
• Valid driver’s license and ability to meet company driving requirements, where applicable.

Preferred Qualifications

• Bachelor’s degree in Engineering, Construction, Facility Management or Business.
• Aptitude to understand building mechanical systems, facility-management budgeting, sustainability initiatives and customer needs.
• HVAC industry knowledge.
• Strong communication and presentation skills for clients and key stakeholders.
• Strong team-building and relationship-building ability and desire.

Compensation

The annual salary range is $79,000 – $158,000, with actual pay determined by skills, education, experience and other unique qualifications. The range will not fall below the minimum wage applicable to the jurisdiction of employment. Short-term cash incentives may be available subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives.
• Retirement Benefits.
• Time off and Leave: Paid vacation (up to 15 days), paid sick days (up to 5 days), paid personal leave (up to 5 days), paid holidays (up to 13 days), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, military leave, purchased vacation.
• Disability: Short-term and long-term disability.
• Life Insurance and Accidental Death & Dismemberment.
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account.
• Tuition Assistance.