Commercial HVAC Service Agreement Sales Representative - Ohio

About Carrier

Carrier Global Corporation is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, Carrier improves lives, empowers critical industries and ensures safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, Carrier leads with purpose: enhancing the lives we live and the world we share. The company continues to lead because of its world-class, inclusive workforce that puts the customer at the center of everything it does.

About This Role

As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for growing the recurring-revenue account base of service agreement customers. This role is ideal for professionals who excel at relationship-building, customer service and cross-functional collaboration, with a strong ability to assess and understand both immediate and future customer needs.

Role Location

This role will be based in Ohio, with an ideal location in Columbus. The position will be predominantly field-based, supporting customers and driving growth in Columbus and surrounding territory into Western Pennsylvania and Northern West Virginia.

Role Offerings

• Lucrative earnings opportunity with a commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle)
• Access to specialized technical sales training and dedicated lead-generation programs to drive new acquisitions and account growth
• Backing of an industry-leading global OEM with resources and an experienced local support team
• Structured development paths to advance your career into leadership or other business areas

Key Responsibilities

• Prospect, research and qualify potential customers using Carrier’s equipment installed base, referrals, internal leads, directories and competitor sites
• Make effective sales presentations, conduct customer needs assessments, answer questions and secure new service agreements
• Establish customer rapport and use effective questioning to identify needs, budget, decision-making process, timeline and next steps
• Develop proposals to address customer needs and close sales
• Use CRM consistently to manage customer interactions, sales activities, account plans, opportunity strategy, pipeline quality, forecasting and timely follow-up
• Perform site surveys and facility walkthroughs to evaluate equipment and site conditions, and create proposals for maintenance agreements
• Utilize sales tools such as Salesforce to track and develop an active backlog of sales opportunities
• Collaborate with operations to deliver quality results on service agreements and resolve customer issues
• Demonstrate high energy, resilience, accountability and a strong commitment to meeting customer expectations and delivering on business commitments

Required Qualifications

• High School Diploma or GED
• 3+ years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering or account management experience in HVAC, building systems, mechanical services, controls or energy services
• Ability to lift/carry 20 lbs., climb ladders/stairs and work safely around rooftops, mechanical rooms and elevated platforms as required
• Valid driver’s license and ability to meet company driving requirements, where applicable

Preferred Qualifications

• Bachelor’s degree in Engineering, Construction, Facility Management or Business
• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives and customer needs
• HVAC industry knowledge
• Strong communication skills and ability to present to clients and key stakeholders
• Strong team-building and relationship-building ability and desire

Sales Compensation

• Lucrative commission plan with unlimited earnings potential
• Company car program including monthly stipend and mileage reimbursement or company vehicle program
• Technical sales training programs
• Lead generation programs focused on identifying and supporting sellers in customer engagements and expanded selling opportunities
• Balance of account management and new customer engagement
• Strength of an experienced local team backed by the resources of a global leader and Original Equipment Manufacturer (OEM)
• Development path for sellers to advance their career into other areas within the business

Pay Range

The annual salary for this position is between $79,000.00 and $158,000.00. Factors which may affect pay within this range include, but are not limited to, skills, education, experience and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days (up to 15 days); paid sick days (up to 5 days); paid personal leave (up to 5 days); paid holidays (up to 13 days); birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance