Commercial Account Executive - Manufacturing / Retail & Consumer Goods

About the role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The role involves engaging with existing customers and new leads to sell the Salesforce Customer 360 platform. Key responsibilities include developing key customer stakeholder relationships, building positive relationships with both key team members and C-suite decision makers, and driving customer satisfaction.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Build and deliver presentations to your customers
• Strategize with a large extended team
• Use your skills to develop opportunities through both warm leads and whitespace prospecting
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Requirements

• Average of 5-10 years of full cycle sales experience, with at least 3 in the field
• Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts
• Ability to build and deliver presentations to your customers
• Experience in strategizing with a large extended team

Qualifications

• Proven track record of success in sales and customer management
• Strong communication and relationship-building skills
• Ability to work independently and as part of a team
• Knowledge of Salesforce products and platforms

Skills

• Customer relationship management
• Prospecting and lead generation
• Strategic planning and execution
• Effective communication and presentation skills

Benefits

At Salesforce, you'll enjoy a comprehensive benefits package including:

• Time off programs
• Medical, dental, and vision insurance
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

Pay

The typical base salary range for this position is $77,550 - $189,350 annually. Specific ranges may vary based on location.

Schedule

This role may be office-based, office-flexible, or remote, depending on the team.