Account Executive

Department: Coffee Service Division | Reports To: Account Executive Manager | Travel Required: Daily travel for sales calls. Limited overnight travel | Work Type: Onsite and in field

Why Join Community Coffee?

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that is as energizing as our coffee. Here, you will thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

About the role

As an Account Executive, you will play a key role in driving growth by securing new business across Office Coffee Service, Food Service, and Convenience Store channels within a defined territory. Your primary responsibility will be to identify and convert new sales opportunities, helping to expand Community Coffee’s presence in the market. This role is ideal for an initiative-taking, self-motivated sales professional who excels at building strong customer relationships and delivering tailored solutions that reflect the values of the Community Coffee brand.

Responsibilities

• Independently manage the full sales cycle—from lead generation and initial contact to proposal delivery and contract negotiation.
• Identify and qualify prospects using business directories, trade associations, referrals, and other resources.
• Engage potential customers through cold calls, phone outreach, and scheduled appointments.
• Travel within your assigned territory and conduct in-person visits.
• Conduct customer needs assessments to understand business goals and recommend appropriate product solutions.
• Present offerings through compelling product demonstrations, presentations, and customized sales proposals.
• Work closely with internal departments—such as Marketing, Finance, and Supply Chain—to support promotions, pricing strategies, new product rollouts, and order fulfillment.
• Coordinate new customer setup and ensure a smooth transition to the ongoing route service.
• Accurately document activity and maintain pipeline updates in the company’s CRM system.
• Represent the brand at trade shows, customer events, and local business functions to build visibility and network.
• Stay informed on industry trends and competitive activity within your territory.
• Perform other related duties as assigned to support sales and business goals.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in Sales, Marketing, or a related field preferred.
• 2 years of outside sales experience, including cold calling and new business development.
• Valid driver’s license with an acceptable driving record.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint; able to prepare proposals and reports independently.

Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.