Collision Center Admin Assistant

Responsibilities

• Answer phones and handle customer inquiries
• Interact with customers to intake vehicles, review damages, and obtain signed work authorization forms
• Move vehicles to and from the bodyshop as needed
• Make follow-up calls regarding repair status
• Deliver completed vehicles to customers
• Collect deductibles from customers and provide payment receipts
• Communicate with insurance companies, including setting up rental reservations and answering status questions