Collision Center Admin

Firkins CDJR is a trusted automotive dealership located in Bradenton, FL, committed to providing top-quality service and vehicles to our community. Our collision center is dedicated to delivering efficient repair services with exceptional customer care.

About the role

This role plays a crucial part in supporting the day-to-day operations of our collision center by managing administrative tasks, coordinating communications, and assisting customers to ensure a smooth and efficient service experience.

Responsibilities

• Manage incoming calls and customer inquiries related to the collision center.
• Schedule appointments and coordinate repair timelines with technicians and customers.
• Maintain accurate records of repairs, parts orders, and customer information.
• Assist with billing processes and ensure timely follow-up on payments.
• Communicate effectively with insurance companies and vendors as needed.
• Support the collision center team with administrative duties to promote efficient operations.

Requirements

• Previous administrative experience, preferably in an automotive or collision center setting.
• Strong organizational skills with attention to detail.
• Excellent interpersonal and communication skills.
• Ability to multitask and prioritize responsibilities effectively.
• Proficient in Microsoft Office and experience using scheduling or management software.
• Reliable and punctual with a positive attitude.

Benefits

• Competitive hourly pay of $17.00 - $18.00, paid weekly.
• Paid vacation after 1 full year of full-time employment.
• Paid sick time.
• Paid holidays.
• 401K with company match.
• Medical, dental, and vision insurance.
• Employee discounts on services and vehicles.
• Opportunity to work in a supportive and fast-paced environment.
• Potential for growth and development within the company.